Q: What is the Accessible Friendly Tour Package?
This is tour experience is designed for travelers with mobility, vision, hearing, or speech impairments. Every aspect of the tour—hotels, transfers, guides, restaurants, attractions, and excursions—is curated to be barrier-free, comfortable, and inclusive.
Q: Who is this tour designed for?
This tour is specifically designed for accessibility-challenged persons: those with mobility issues, vision/hearing/speech impairments, seniors, or anyone needing barrier-free travel. We welcome companions and personal assistants.
Q: What is included in the tour package?
All inclusions and exclusions are clearly printed in the itinerary. Please refer to same for more detailed information.
Q: Can I choose between different experiences during the tour?
Yes. Guests can select between various tour options. The tour options listed here are fully vetted for accessibility.
Q: Is this tour customizable?
Yes. This tour is fully customizable subject to meeting with your accessibility requirements.
Q: Does the cost include the cost of the accompanying Travel Companion/Assistant?
Yes. The cost of the package includes the accommodations and all services for your Travel Companion/Assistant that you will enjoy on the tour as per our Tour Inclusions. All companion discounts where applicable are included in the cost of the package quoted to you. Certain establishments require companion Leisure Card to offer Travel Companion/Assistant discounts.
Q: Are companions a must? Absolutely. Companions must be there for us to offer this tour experience.
Q: Are you able to provide a Travel Companion if necessary?
We prefer you bring your own travel companion. In circumstances where you are seeking a travel companion/assistant, we will connect you to agencies who offer such services. You will be required to make your own arrangements with these bodies directly DMCi Inc will not in anyway be involved with this part of the reservation.
Q: Are my own mobility/support equipment welcome?
Your own mobility/support equipment is welcome; advance notice helps us optimize arrangements.
Q: Are you able to rent us mobility assistance equipment ?
Yes. In most cases we can. If you require us to provide mobility assistance equipment, you must let us know in advance at the time of requesting for the tour. Charges for such rental will apply.
Q: What specific accessibility features are present in hotels and transportation?
Hotel rooms feature adapted bathrooms (roll-in showers, grab bars), step-free entry, ramps, clearance for wheelchairs, and accessible elevators. Vehicles are equipped for wheelchair/power chair boarding and securement, with wide doors and designated transfer staff.
Q: How are dietary and texture needs accommodated at restaurants and tastings?
Most venues do cater to dietary, allergy, and texture modification requests. Step-free dining areas and accessible restrooms are standard. Your travel advisor must relay dietary needs before travel, ensuring a seamless culinary experience.
Q: Are all venues and attractions truly barrier-free?
All sites are vetted for accessibility, including ramps, lifts/elevators, adapted washrooms, seating, and trained staff. Attractions and restaurants have step-free navigation; accessible washrooms are available throughout. Please note: Although all venues have been vetted for accessibility, the levels of accessibility may vary. Accessibility factor will also depend on the level of accessibility required by you. Detailed information will be provided when we provide the final itinerary and pricing.
Q: Are guided tours offered in formats suitable for vision or hearing-impaired travelers?
Most venues provide large-print guides, audio aids, visual indicators, tactile maps, and staff with experience serving sensory-impaired guests. Options may include sign language interpretation and tailored materials. Please request in advance.
Q: Will I encounter any potential barriers or risks during the tour?
While every effort is made to eliminate obstacles, rare scenarios (seasonal weather, infrastructure) may cause partial limitations. In such cases, alternative barrier-free experiences are offered.
Q: Are there accessible toilets at all tour stops?
Every featured stop includes adapted toilet facilities, verified for clear space, grab bars, door width, and transfer zones. Most venues meet standards for maneuverability, with support available for any further needs.
Q: What about dining venues—are they accessible?
Dining venues are selected for barrier-free entry, adapted seating, and restrooms. Menus can be adjusted for dietary requirements, and service staff are trained to assist guests with hearing, mobility, or vision challenges.
Q: What should I do if I encounter unexpected accessibility barriers?
Trained staff and guides are available at every step to help. Contact supplier personnel onsite for immediate help.
Q: Is VIA Rail travel fully accessible on this itinerary?
Yes, VIA Rail offers accessible boarding, extra wheelchair space, service dog accommodations, accessible washrooms, and specialized personnel for support. Most stations and train cars feature ramps, lifts, and tactile signage. Always notify VIA Rail of mobility or sensory needs ahead of travel for best service.